Neucoach is a corporate training and coaching consultancy.
Based on the Gold Coast and Toowoomba in South East Queensland, working globally to support individuals and organisations developing culture and capability.
Our learning approach is grounded in neuroscience and psychology.
We provide a contemporary learning experience with coaching and team sessions that create behavioural change and promote wellbeing. We excel in creating positive culture by developing psychological safety in teams, fostering collaboration and well-being. If you are transitioning in your career we help you navigate change from operational work to more strategic thinking.
Following the changes in work and life throughout the last couple of years we know teams need to re-connect and navigate new ways of hybrid working and leading in ambiguity.
We offer insightful and memorable team sessions by using dynamic and fun activities. From virtual escape rooms, miro and metaverse sessions to outdoor rope climbing and equine assisted leadership programs each adding an extra dimension of experiential learning and deep understanding of self and others.
Our world is constantly evolving and skills of self leadership are prevalent now more than ever.
Working from home means integrating our life and managing ourselves more effectively. We need to facilitate meetings and influence via virtual technology. Setting boundaries and creating time for routine tasks, team meetings, and deep thinking.
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Virgin Australia partnered with Neucoach to provide a series of coaching and frontline service leadership development programs. These ranged from facilitating team sessions through to co-designing leadership learning, producing facilitator guides and delivering train the trainer sessions.
“It was a true co-design with full support provided for our facilitators to professionally deliver the material in the future. Neucoach is contemporary, inspiring and a pleasure to work with”
Paul Woosnam, General Manager Customer Service Delivery
Mitsubishi Motors partnered with Neucoach to improve their customer service experience with their call centre teams.
“We began with a customer journey mapping session, identifying areas for improvement and facilitating practical workshops with call centre support teams. Workshops were designed for the teams to explore behaviours required to deliver an excellent customer experience from creating a great first impression through to de-escalating conflict with a client.”
Mitsubishi Motors Adelaide
Libby Cracknell, Head of Customer Experience